Emotional Intelligence
Emotional Intelligence - the ability to harness and manage emotions - has been identified as a key leadership skill. How people manage anger, stress or fear has an immediate impact on performance. Learning how to motivate yourself, manage stress and inspire those around you is crucial to personal success.
This session gives participants simple and practical models to become emotionally intelligent.
Course content
• Explains the meaning of Emotional Intelligence.
• Identifying how your emotions affect your performance.
• Learn strategies to manage emotions in difficult situations.
• Making the most of yourself. 
'Afterwards there was less cynicism - people had gained an understanding of colleagues differences'
'Provided hands on management techniques to unlock, use and develop my own talent bank'
'Presentation brought people together and destroyed the cynicism that had existed'
'Helped me feel I could cope'